FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1. How can we guarantee quality?

Always a pre-production sample before mass production;
Always final Inspection before shipment.

2. What can you buy from us?

Food Grade Silicone Products, Food Grade Plastic products, Food Packaging.

3. What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

4. Do you have a minimum order quantity?

Yes, we require all international order to have an ongoing minimum order quantity.

5. Can you supply the relevant documentation?

Yes, we can provide relevant documentation such as certificates of insurance, origin, and other export documents required.

6. What is the average lead time?

For samples, the lead time is about 7-10 working days. For mass production, the lead time is 20-30 days after receiving deposit payment. Lead times come in effect when deposit and final approval is given for products. In all cases we try to accommodate to your needs.

7. Why should you buy from us not from other suppliers?

American-run silicone & plastic factory near the seaport, factory manager with 20 years experience, professional designers & sales team. Able to create molds. Clean workshop, new factory & machines. Knowledge in the quality standards of Europe and U.S.

8. What kind of payment methods do you accept?

We accept USD, EUR, HKD, and CNY. You can make payments to our bank account, Western Union, and Paypal. 30% deposit and 70% balance before sending of B/L.

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